Definition of service company

The Definition of Customer Service  April 16, 2017 – 10:38 pm

How one internet company is going the extra mile for customers.

definition of good customer service

Today it seems too many companies view the definition of customer service as, “whatever makes the sale for the cheapest cost”. I find this attitude to be quite unfortunate and I make it a point to limit my interaction with this kind of company. Recently, though, I had the good fortune to work with a company that not only has a good product, but is willing to make it better if it suits the customer.

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