Human Resources Peer Evaluations

The peer evaluation  December 7, 2011 – 03:20 am
HSM Peer Evaluations (HSM

Can peer pressure enhance productivity and improve the work environment? We find out how companies can push their employees to help each other through peer evaluations.

Peer evaluation today is often used as one of the key components of performance reviewing. It helps in adding a different dimension to the process. Ashish Gupta, senior HR manager, LIVIA Legal, explains, "There are several benefits such as making individuals/teams more open to feedback and bringing in synergy between co-workers/teams. A well-implemented peer review process would bring to light areas of performance to the manager that he/she may have skipped or may not be aware of." However, along with that, there is a lot that can go wrong too. A poorly designed system could lead to a lack of trust among employees and bring in bias in one's feedback. Worse still, it can lead to friction in the organisation or an employee being victimised, " adds Gupta. According to Ravi Golla, HR head, Enteg, "A well-established peer review process would create a collaborative work environment and build quality-consciousness in the organisation's DNA. But, to achieve this, it becomes essential that the company's evaluation process displays the maturity they expect from their employees. Although confidentiality has been the norm, it has been found that lifting that veil of confidentiality and facilitating disclosure might help make the process more effective in helping the employees improve. However, whether confidential or not, there is definitely a need for transparency behind the motives of the process. Employees need to be aware of why peer evaluation is necessary and how it can help them." Maturity of the employee will ultimately determine how effective the process is. "It has been observed that peer evaluation is more effective when among managers, as you go lower in the order, you get more emotional responses than facts, " adds Golla.

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Folks, here is how i'm voting
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MeINH...

Your post about your observations of the filene's store manager in nashua, new hampshire concerned me enough to write their human resources department. not because it seemed to be an unusual circumstance, but because it happens far too often.
i spoke with the director of human resources this morning who apologized and heartily agreed that the interaction you witnessed was highly inappropri.... and the director assured me that she did not consider it an excuse.
all managers are going to be informed that this incident took place and the concern that it has caused. this is not an incident that they want repeated for any of their customers regardless of age, race or the emotional state of their employees.
i know it doesn't change what happened, but i just wanted you to know.

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