Explain service company

How To Explain IT Value To Business Leaders  June 24, 2016 – 01:51 pm
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Many CIOs struggle to communicate the high cost of IT products and services to a company’s senior-level executives. The Technology Business Management Council (TBMC) has come up with an innovative framework to guide the conversation.

The TBMC is a new, non-profit group that grew from a twice-yearly summit by Apptio into a 400-member consortium that includes Cisco CIO Rebecca Jacoby as its co-chair, as well as Facebook’s Tim Campos and Xerox’s Carol Zierhoffer. The group’s mandate is to create and promote best practices for running IT as a business by encouraging collaboration and sharing among distinguished IT leaders.

One of the first projects completed by TBMC is a “Bill of IT”–a process that instructs IT professionals on how to communicate the costs of IT products and services to various business lines.

“It’s the whole notion of taking the raw supply of labor, servers, storage, and networks, and composing a bill of materials that offers the business a service or capability that they understand, ” said Chris Pick, president of the Council and chief marketing officer at Apptio.

[ When the business wants change so much that it's willing to go rogue on IT, is it misinformed, or justified? See The Rise Of Shadow IT. ]

Source: WebTechInfo

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