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Dani DePetrillo has high hopes for Right at Home Canada, the one year-old Canadian branch of an international in-home healthcare service provider franchise.
The Burlington, Ont.-based operation delivers health services enabling seniors and the ill or infirm to stay out of hospitals and in their own homes. DePetrillo, Right at Home Canada’s vice-president of healthcare services, says the organization is aiming to grow into a nationwide network of about 8, 000 employees in the next five years.
But there’s a human resources hurdle they have to overcome first. With 25 caregivers spread across Halton, Peel and Wentworth regions, the workers are simply too far apart to make it into the business’s central office. Staff check in using a telephone-based time clock, but the nature of the work means they’re always in the field, isolated from colleagues. As a result, DePetrillo is concerned about keeping the team motivated, engaged and fit.
“Our caregivers need to be healthy, both emotionally and physically, in order to even knock on the door of a client, ” she says. “The type of work they do is very challenging.”
It’s also in-demand. DePetrillo declined to give a specific number of clients served by her company — she says patient numbers fluctuate constantly — but she believes there’s a huge and growing need for the personal care, nursing and companionship services Right at Home provides. This is backed up by demographics; according to Human Resource Development Canada, one in seven Canadians is older than 65, a number that will increase to one in four within 25 years.
Source: Star Business Club
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